Support
Contact GoCart
Have a question about an order, store, account, or partnership? Reach out through the channel that fits your request and our team will respond as quickly as possible.
Support Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
For urgent order issues outside business hours, email support and include your order reference.
Need to self-serve first?
Most buyer and seller requests can be resolved quickly through account pages.
Frequently Asked Questions
Where can I track my order?
Use the Orders page after login to view fulfillment and delivery updates.
Go to OrdersHow do I become a seller?
Submit your store details through the seller application page for admin review.
Create StoreHow do I update account addresses?
During checkout, you can add or manage delivery addresses before placing an order.
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